faq importandmore

Frequently Asked Questions

Customer’s guide

1. Are you selling original products in wholesale price?

Yes and all the products are brand new from 100% authentic. They are the left over stock from the Outlet Brand shops in USA. There are some with tags and some without tags. We are selling them in lot with a wholesale price only.

2. Where is  original brand shirts made from?

Please see this forum authentic

3. What is the advantage of your business?

We offer you very cheap price list , free shipping or the actual shipping cost ,the best quality products and service.

4. How do I navigate the site?

To navigate this website, simply click on a category you might be interested in. Categories are located on the left side of our website.

5. What is the return policy?

Please see our How to order page-> Satisfaction Guarantee for complete details regarding our return policy.

6. If I have other questions where should I address them?

You can write your message on Contact us page or send  

email to : importandmore@hotmail.com                                                          

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Shipping

1. The price on your website is FOB price or including free shipping?

Both of them, I offer free shipping for these countries : USA , Canada , Malaysia , Singapore , Japan , South Korea , Taiwan , Phillippines , Australia and New Zealand. Other countries do not include the shipping cost . You can see the shipping rate charge on shipping fee. The shipping cost depends on the weight of your order, the destination country. We use Fedex / DHL / UPS / TNT / USPS for all international shipments.

2. When will my order ship?

Once we received your payment, we will send all the goods to you within 3 working business days.

3. How do I track my order?

You can track your order by clicking here.

4. Wher does importandmore.com ship?

We only ship to the address as in paypal.

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Order status

1. How long will it take to receive my order?

We ship within 3 working business days after receiving your payment. Most orders take 4-6 days for delivery. For some countries may take 10 – 14 days, please check at shipping fee page. On rare accessions we may have an unexpected delay on an order. If this ever is expected with your order you will be immediately informed by email.

2. Can I add ,change or move items from my order after it has been sumbitted?

Yes, you can send your requested on contact us or email within 24 hours.

Email address: importandmore@hotmail.com
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Pricing and billing

1. Which curreney the prices are on our website?

The currency are in $US dollars.

2. What payment method do you accept?

 We accept the payment methods: Paypal , Google Checkout , Credit Card or Debit Card , Western Union and Money Gram.